Privacy & Security

S365's Privacy Policy – Your information is always safe

S365 takes your personal data seriously. This privacy policy explains what information we collect, why we collect it, how we keep it safe, and what rights you have.

Last Updated: January 2026
SSL Encryption
No Data Selling
No Third-Party Sharing
Secure Servers
Cookie Management
Your Rights Are Protected

This privacy policy applies to all services on the s365 platform. By creating an account or using our services, you confirm that you have read and accepted this privacy policy.

1What Information We Collect

S365 collects various types of information to operate its services. This data falls into two main categories: information you provide directly, and information collected automatically as you use the platform.

Personal Information (provided by you):

  • Full name, date of birth, and National ID number
  • Email Address & Mobile Number
  • Current residential address
  • Payment method details (Mobile Banking/Nagad/Rocket number)
  • Documents submitted for identity verification
  • Username and password created by the user

Automatically collected information:

  • IP Address & Device Type
  • Browser information and operating system
  • Login times and session duration on the platform
  • Game history and transaction records
  • Cookies & Location Data (subject to permission)

We never store your password in plain text. Passwords are always stored as encrypted hashes.

2How We Collect Data

S365 collects your information through several methods. We are fully transparent about each of these practices.

Method When It's Collected Type of Information
Registration Form At the time of account registration Name, email, mobile number, date of birth
KYC Verification During identity verification National ID, passport
Payment Processing During deposits/withdrawals Mobile banking number
Cookies/Trackers While browsing the platform IP, Session, Preferences
Support Contact When seeking assistance Chat logs, complaint details

3Purpose of Data Use

Under s365's privacy policy, any information we collect is used strictly for its intended purpose. We never use your data for unauthorized or unnecessary activities.

  • Service Operations: To create accounts, verify logins, deliver gaming services, and process transactions.
  • Identity Verification: To complete the KYC process and prevent fraud.
  • Customer Support: To resolve your questions or complaints.
  • Legal Obligations: To provide required information to the relevant regulatory authorities.
  • Promotions & Offers: To send you relevant bonuses and offers based on your preferences (you can opt out at any time).
  • Platform Improvement: To analyze user experience and improve our services.
  • Security: To detect unusual transactions or suspicious activity.

Your data is never sold or rented to advertising networks or third-party marketers.

4Data Sharing Policy

S365 does not share your personal information with third parties as a matter of policy. However, in certain specific situations, sharing limited data becomes necessary as part of delivering our services.

When data may be shared:

  • Payment Processors: Necessary information is shared with payment gateways such as Mobile Banking and Nagad to process transactions.
  • Game Providers: Minimal data may be shared with technology partners for live games or slots.
  • Legal Authorities: We are legally required to disclose information in response to court orders or government investigations.
  • Fraud Prevention: Regulatory authorities may be notified in cases of money laundering or suspicious activity.

All third parties with whom s365 shares data are bound by agreement to comply with our Privacy Policy.

5Data Protection Measures

S365 uses industry-leading technology to protect your data. Our privacy policy ensures security is maintained at every level.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication: You can enable 2FA for an extra layer of account security.
  • Firewall & IDS: Advanced firewalls and intrusion detection systems are active on our servers.
  • Regular Security Audits: Independent security experts regularly verify our systems.
  • Access Control: Only authorized personnel can access user data.
  • Data Backup: All information is regularly stored in encrypted backups.

In the event of a security breach, we will notify affected users within 72 hours.

6Cookies & Tracking

S365 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help remember your preferences on future visits.

Cookies We Use:

  • Essential Cookies: To maintain login sessions and ensure security – these cannot be disabled.
  • Functional Cookies: To remember your language preference, theme, and game settings.
  • Analytics Cookies: To monitor platform performance – you may opt out.

You can delete or disable cookies from your browser settings, though this may affect the functionality of some services.

7Data Retention Period

S365 does not store your data indefinitely. A specific retention period is defined for each type of information.

Data Types Retention Period
Account Information 5 years after account closure
Transaction Records 7 years from the date of transaction
KYC Documents 5 years after account closure
Game History 3 years
Support Chat Logs 2 years
Cookie Data At the end of the session or up to 1 year, whichever comes first

Certain data may need to be retained beyond its standard period due to legal requirements. In such cases, the data is kept in a completely separate, encrypted storage environment.

8Your Rights

Under s365's privacy policy, you have certain important rights over your own data. We fully respect and uphold these rights.

Right to Access

You can request to see what data we hold about you at any time.

Right to Rectification

You have the right to request a correction if any of your information is inaccurate or incomplete.

Right to Erasure

You can request that your data be deleted, provided there is no legal obligation requiring us to retain it.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You have the right to request a copy of your data in a portable format.

Right to Opt Out of Marketing

You can opt out of promotional emails or notifications at any time.

To exercise any of these rights, please contact our support team. We aim to respond within 30 days.

9Minor Protection

S365 strictly does not provide services to anyone under the age of 18. In line with our privacy policy, we never knowingly collect personal data from minors.

If we are informed or become aware that a minor has accessed our platform, that account will be immediately closed and all associated data will be deleted.

We urge parents to enable parental controls on their devices and stay vigilant to ensure children cannot access online gaming platforms.

10Policy Changes

S365 may update this privacy policy from time to time. Revisions may be made due to industry changes, legal requirements, or updates to our services.

  • If significant changes are made to this policy, we will notify you in advance at your registered email address.
  • The date of any changes will always be noted at the top of this page.
  • Continued use of the platform after any changes means you have accepted the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.

11Contact

Contact us for any questions, complaints, or requests to exercise your rights under our Privacy Policy.

Email: [email protected]
Support: Available via 24/7 live chat.
We typically respond within 1–3 business days.

The Core Pillars of Our Privacy Protection

End-to-End Encryption

All your data transfers are secured with 256-bit SSL encryption. No third party can access or read your information.

No Data Selling

Under no circumstances do we sell your personal information to advertisers or third parties.

Regular Security Audits

Independent security experts regularly audit our entire system to identify and resolve vulnerabilities.

Identity Verification Protection

All identity documents and files submitted during the KYC process are stored with the highest level of security.

Instant Alerts

If any unusual activity is detected, you will receive an instant notification so you can take action right away.

Your Rights Come First

You have full rights to view, correct, delete, or port your data. We make the process straightforward.

Start Gaming in a Safe Environment

S365's privacy policy ensures every piece of your data is protected. Register now and play with complete peace of mind.

For users 18 and above. Please play responsibly.

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